Having tried other similar and slightly higher priced products, I must say this has been the best one so far as far as phone call quality is concerned. I don't really care about music but I was so sick of having to yell while driving so the person on the other end of the call could hear me.

I can finally talk normally while driving safely.

This is my 4th walk and talk product and I cannot complain so far for quality and value for money, especially for their charging cables that last me for over two years with VERY rough use.

I took off one star since there is no case to keep the earpiece safe and away from dust. May be sell one for $5 separately?

Also, not sure if this is walk n talk policy or it was just the store where I bought it (Coles Express, 369-371 Pennant Hills Road, Pennant Hills, NSW) but I was told for returns and warranty I cannot use a photo of the receipt. This goes against Australian Consumer Law which states I must provide sufficient evidence of purchase. Receipts have receipt numbers, my credit card history shows my date of purchase and amount too. That should be enough evidence IMO.

May be educate your retailers that thermal paper receipts fade, and that we are in 2020 not 2000. Every store today accepts pictures of receipts as proof of purchase.